🏬Merchant questions

Frequently asked questions by merchants

🍕What is Proof?

BuyProof is a digital buy proof solution that allows your customers to prove ownership of their purchases. This can help to reduce fraud, increase customer satisfaction, and build brand reputation.

Information about purchase included to proof:

• Merchant domain name

• Item name

• Item image

• Serial number

• Warranty

Proof is stored in a decentralized way as a NFT and it's ownership written in a blockchain network. Data storage is ensured by thousands of computers. This ensures that the information is protected from tampering. From the other side information accessed in a public way by anyone.

🥣How does BuyProof work?

When a customer purchases an item from your store, we will generate a digital buy proof for them. This proof will include item data which is available at your store. The customer will then receive the proof by email and can receive ownership of it using their digital wallet (e.g. Metamask).

🍳How do I use BuyProof as a merchant?

To use BuyProof as a merchant, you will need to install BuyProof App from Shopify store. Once you have done this, you will be able to generate digital buy proofs for your customers with just a few clicks. Follow our Merchant guide for more information.

🍿What are the benefits of using BuyProof?

There are many benefits to using BuyProof as a merchant, including:

• Reduced fraud: BuyProof can help you to reduce fraud by providing a verifiable record of every purchase.

• Increased customer satisfaction: BuyProof can help to increase customer satisfaction by giving your customers a way to easily prove that they purchased an item from your store. This can be helpful for customers who need to return or exchange an item, or who want to sell the item on the secondary market.

• Improved brand reputation: By offering BuyProof, you can show your customers that you are committed to providing a high-quality shopping experience. This can help you to build a strong brand reputation and attract new customers.

🏺How does BuyProof protect my data?

BuyProof uses the latest security technologies to protect your data. According to our privacy policy we are using only limited data which is needed to generate and send the proof.

🌻How much does BuyProof cost?

BuyProof is free to use for buyers. There is a small fee for each digital buy proof that is generated, and this fee is paid by the merchant. We have several pricing plans, trial period those you can find during App installation from Shopify store.